Privacy Policy

Effective Date: 23.02.2026
Last Updated: 23.02.2026

1. Introduction

Eviva Group (“Eviva”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how Eviva Group collects, uses, discloses, and protects personal information across all of its venues, including but not limited to Steersons Steakhouse, Kingsleys Australian Steakhouse, and Georges Mediterranean.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What We Collect

We may collect the following personal information:

Contact Details

Name
Email address
Phone number

Employment & Recruitment Information

Curriculum Vitae (CV) / Resume
Employment history, qualifications, and supporting information provided through job applications

Website & Technical Data

IP address
Device and browser information
Website usage data (via cookies and tracking technologies)

3. How We Collect Information

We collect personal information when you:

Submit an enquiry or booking request via our websites
Apply for a role within Eviva Group
Contact us directly via email or phone
Interact with our websites through cookies and tracking technologies

4. How We Use Your Information

Your information is used to:

Respond to enquiries and manage customer communications
Process and assess employment applications
Improve our websites, services, and guest experience
Analyse performance of marketing and digital activity
Meet legal and regulatory requirements

5. Cookies and Tracking

Eviva Group uses cookies and similar technologies, including Google Tag Manager (GTM), to understand how users interact with our websites.

These tools help us:

Monitor website performance
Improve usability and user experience
Support marketing and campaign effectiveness

Cookies generally do not identify you personally, however may be linked to personal information if you submit details through our forms.

You can manage or disable cookies through your browser settings.

6. Disclosure of Information

We may share your information with:

Trusted service providers (including website hosting, analytics, and marketing platforms)
Recruitment and HR partners (for employment applications)
Legal or regulatory authorities where required

Eviva Group does not sell personal information.

7. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

This includes:

Secure digital infrastructure and hosting
Controlled access to personal data
Use of reputable third-party providers

8. Access and Correction

You may request access to, or correction of, the personal information we hold about you.

Please contact us using the details below and we will respond within a reasonable timeframe.

9. Overseas Data Handling

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in line with Australian privacy standards.

10. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy.

For recruitment, applicant information (including CVs) may be retained for a reasonable period to consider future opportunities, unless otherwise requested.

11. Third-Party Links

Our websites may contain links to external websites. Eviva Group is not responsible for the privacy practices of those third parties.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our websites.

13. Contact Us

For any questions, requests, or concerns regarding your personal information, please contact:

Eviva Group
Email: info@evivagroup.com.au
Phone: 02 9295 5032